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Refund and Returns Policy

Return and Refund Policy-

Thank you for shopping at (Asequs.com). we value your satisfaction and aim to provide the best shopping experience.


You have 30 calendar days to return an item from the date of purchased. To be eligible for a return your item must be

  • Unused and in the same condition that you received it.
  • In the original packaging
  • Accompanied by a receipt or proof of purchase

Non-Returnable items-

The following item cannot be returned

  • Personalized or custom made items
  • Sale or clearance items

Process for Returns-

  • Initiate a return- Contact our customer service at (ASEQUS.COM) or call 9935449444, 6307665546 to initiate a return please provide your order number and reason for return
  • Receive Authorization- our customer service team will provide you with a return merchandise authorization (RMA) number and instructions on where to send your return
  • Ship the item- pack the item securely include the RMA number and send it to the provided address.


Once we receive your item we will inspect it and notify you that we have received your returned item. we will immediately notify you of the status of your refund after inspecting the item.  If your return is approved. we will initiate a refund to your original method of payment.